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Credit usage details

Credits are used to unlock paid features on a per-file basis. Once you unlock a file, you can keep using it in the VRM editor afterward. You can preview the result of an automated feature before using credits, and unlock it only when you are satisfied.

Policy

Cancellation & Refund Policy

  • CreditsUnused remaining credits are refundable. No fee within 7 days of the purchase date; a 10% fee applies afterward. For payments in currencies other than KRW (Paddle), 14 days apply instead of 7.
  • SubscriptionFirst subscription payment (once per user): a full refund of the amount paid if requested within 7 days of payment. Re-subscription and renewal payments: the period you have already started using cannot be withdrawn, so within 7 days the remaining period is refunded on a daily pro-rata basis with no fee. After 7 days, the remaining period is refunded on a daily pro-rata basis minus a 10% fee, and the subscription ends immediately upon refund. For payments in currencies other than KRW (Paddle), 14 days apply instead of 7, and re-subscription and renewal payments are refunded less a 10% fee even within that period.
  • Payment methodRefunds are issued only to the original payment method (credit card, etc.).

For details, see the refund provisions of the Terms of Service.이용약관의 환불 조항을 따릅니다.